What should the new intranet design be:
“An intranet allows people to communicate, collaborate, search and share information via a web browser”
An intranet design should aim to be developed with a users in mind which provides employees with an indispensable tool to share information manage knowledge and disseminate news that also gives them access to business application and management tools to further increase efficiency.
When considering a new intranet design remember it should be easy to navigate, filtered search results (not unwieldy) that are easy to maintain and update without out of date information. By doing this users will continue to have confidence in the intranet while maintaining usage levels.
A useful intranet requires an appealing, easy to use interface, the ability to easily access integrated external applications.
A well planned and thought out intranet design can really revolutionize the way an organization does business. It is hoped that it will change the way in which employees interact and positively impact business processes resulting in measurable business savings, streamlined work flow and a better informed more efficient workforce. It should also foster a more open company culture.
The new and improved intranet design should give the business the power to manage in new ways.
The intranet Business Case
The returns come in the form of improved employee productivity and self-sufficiency, higher staff morale, a higher level of inter-departmental collaboration and communication and easing the process of information gathering/sharing.
The most obvious benefits are:
Reducing Time Spent Searching
The amount of time that’s spent searching for information within the organisation or on the internet (each work spends 8.8 hours per week searching) can be reduced when employees have a central ‘one-stop shop’ for business work related content. Allowing more focus on their jobs.
Faster Solving of Business Problems
‘Two heads are better than one’ and modern research (The Wisdom of Crowds, Surowiecki, 2004) has established that a large group of independent thinkers working together can provide far more accurate answers than the same people working alone.
Reducing Duplication of Effect
The use of the intranet as an open tool to coordinate the efforts of various departments, workgroups and project teams, encouraging a social culture through open access to collaborative tools. Therefore creating the opportunity for unified knowledge community. 61% of organisations have at least one social media tool on their intranet according to Prescient Digital Media.
Keeping Knowledge within the Organization
Knowledge retention through a good intranet will supply the organisation with the assurance that when an employee leaves, knowledge stays. The intranet should allow an organisation to collect and store the knowledge and expertise of its employees and gives it more permanence within the organization.
Promoting Employee Self-Sufficiency
In order for users to complete work and tasks quickly and consistently self-service tools are of high importance. Taking away delays which might occur when waiting for others to complete actions.
An intranet should help maintain staff morale by making them feel part of the team, to do this they need to be kept up-to-date and involved with company news. They should be allowed the chance to provide feedback to proposed changes and decisions using a poll or forum. Incentive schemes that run on the intranet, if staff do something well, reward them and promote it on the intranet.
Feel like you are ready to start an intranet design or just want to find out more then contact Sameseach today